Analytics

Live dashboards

Monitor and analyze your business communication metrics in real-time with our dynamic dashboards. Gain instant insights into call performance, agent activity, and system usage to make informed decisions.

Why teams use it

Monitor and analyze your business communication metrics in real-time with our dynamic dashboards. Gain instant insights into call performance, agent activity, and system usage to make informed decisions.

Live dashboards shows queue lengths and agent status changes in real time.

Where it helps

1

Coach service desks

Live dashboards shows queue lengths and agent status changes in real time.

2

Spot recurring issues

Live dashboards tags conversations so supervisors review calls by topic.

3

Share executive reports

Live dashboards exports KPIs for finance, HR, and operations teams.

Questions from customers

Teams evaluating Voxbi often raise the points below.

What metrics does Live dashboards expose?

See inbound and outbound volume, queue times, wrap-up duration, and AI-generated tags.

Can we export data easily?

Download CSV reports or push data to your BI tools via API.

How real-time are the dashboards?

Supervisors view live panels with updates seconds after each call event.

Discuss configuration

We map your call flows, devices, and integration needs, then share a deployment plan.

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