Call routing

Multicast paging

Broadcast voice messages and visual alerts to IP phones, speakers, and lights - ideal for instant announcements and emergency notifications.

Why teams use it

Broadcast voice messages and visual alerts to IP phones, speakers, and lights - ideal for instant announcements and emergency notifications.

Multicast paging forwards French, German, and English calls to the right specialists without manual transfers.

Where it helps

1

Handle multilingual callers

Multicast paging forwards French, German, and English calls to the right specialists without manual transfers.

2

Protect VIP response times

Multicast paging flags high-value numbers and escalates them to senior agents first.

3

Balance remote offices

Multicast paging adapts to opening hours and capacity across Luxembourg, Belgium, and Germany.

Questions from customers

Teams evaluating Voxbi often raise the points below.

Can Multicast paging adapt to seasonal staffing?

Yes. Supervisors change rules in minutes, adding temporary queues or overflow destinations for campaigns.

Does Multicast paging support IVR menus?

It works with IVR blocks so callers pick language, service, or department before routing resumes.

How quickly can we test changes?

Draft flows, review them with stakeholders, and publish once everyone validates.

Discuss configuration

We map your call flows, devices, and integration needs, then share a deployment plan.

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