Call routing

Wake-up call

Schedule automated wake-up calls for your clients ensuring timely reminders and punctuality. Customize the message and timing to fit individual needs and preferences.

Why teams use it

Schedule automated wake-up calls for your clients ensuring timely reminders and punctuality. Customize the message and timing to fit individual needs and preferences.

Wake-up call forwards French, German, and English calls to the right specialists without manual transfers.

Where it helps

1

Handle multilingual callers

Wake-up call forwards French, German, and English calls to the right specialists without manual transfers.

2

Protect VIP response times

Wake-up call flags high-value numbers and escalates them to senior agents first.

3

Balance remote offices

Wake-up call adapts to opening hours and capacity across Luxembourg, Belgium, and Germany.

Questions from customers

Teams evaluating Voxbi often raise the points below.

Can Wake-up call adapt to seasonal staffing?

Yes. Supervisors change rules in minutes, adding temporary queues or overflow destinations for campaigns.

Does Wake-up call support IVR menus?

It works with IVR blocks so callers pick language, service, or department before routing resumes.

How quickly can we test changes?

Draft flows, review them with stakeholders, and publish once everyone validates.

Discuss configuration

We map your call flows, devices, and integration needs, then share a deployment plan.

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