Blind transfer
Transfer calls directly to any team member without prior consultation, ensuring quick and efficient call handling.
Why teams use it
Transfer calls directly to any team member without prior consultation, ensuring quick and efficient call handling.
Blind transfer keeps internal notes so colleagues know why a call was transferred.
Where it helps
Share call context
Blind transfer keeps internal notes so colleagues know why a call was transferred.
Coach customer care
Blind transfer lets supervisors whisper guidance during live calls.
Link remote offices
Blind transfer enables quick pickup and transfers across sites.
Questions from customers
Teams evaluating Voxbi often raise the points below.
Does Blind transfer affect call quality?
No. Collaboration tools run alongside the call without changing codecs or bandwidth.
Can we limit who monitors calls?
Permissions ensure only nominated supervisors can listen or whisper.
Is Teams integration available?
Yes. Teams users access the same monitoring and note-taking features.
Discuss configuration
We map your call flows, devices, and integration needs, then share a deployment plan.
Schedule a call