On-Call response routing
Automatically contact on-call personnel until they acknowledge the call, ensuring swift and reliable responses to emergencies.
Why teams use it
Automatically contact on-call personnel until they acknowledge the call, ensuring swift and reliable responses to emergencies.
On-Call response routing keeps engineers reachable on GSM in basements and industrial sites.
Where it helps
Equip field engineers
On-Call response routing keeps engineers reachable on GSM in basements and industrial sites.
Respect disconnect rules
On-Call response routing enforces schedules so mobiles stay silent outside working time.
Cover emergency rotations
On-Call response routing loops through the duty roster until someone accepts the alert.
Questions from customers
Teams evaluating Voxbi often raise the points below.
Does On-Call response routing rely on mobile data?
No. Calls use GSM when data coverage is weak, keeping audio stable underground or in rural areas.
Can personal devices stay private?
Yes. Staff show the company number while their personal number stays hidden.
Is right-to-disconnect enforced?
Schedules and statuses decide whether mobiles ring, forward to voicemail, or notify the on-call engineer.
Discuss configuration
We map your call flows, devices, and integration needs, then share a deployment plan.
Schedule a call